Returns & Exchanges
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Returns & Credits
Refunds and credits
Most refunds on returns are in the form of original payment.
For exchanges, the item is returned separately from the purchase of the replacement item. For more information, see the topic "To exchange items by mail".
Here are the details for various methods of payment.
• If you paid with a credit card, we will refund your purchase amount to that same card (we do not refund original shipping and handling charges).
• If you paid with a Purchase Order, we will issue a credit memo.