Customer service

Customer service

ONLINE RETURNS & EXCHANGES MADE EASY.
We want you to love what you ordered. But, if something isn’t right, let us know. We’ll give you a refund or exchange your order. It’s that simple.

Top Customer Questions
How do I return or exchange an item I bought online?
What’s the status of my order?
Can I track the shipment of my order?
Can I change or cancel my order?
How do I enter a promo code for an online purchase?

Returns & Exchanges
If you’ve purchased the wrong product, have the wrong frequencies or something is wrong with the product, we're happy to help you return or exchange your purchase.
Items bought online | Refunds and credits | Return policies | Returns FAQ

Ordering & Shipping
Buy online from our store, and we'll ship your order where and when you want it.

Place an order | Payment options | Create a Quick Quote | Shipping and delivery

Tracking or Changing Orders
Keep an eye on your order from purchase to delivery, change or cancel it, or get a price adjustment.

Get order status | Track your order | Change or cancel | Price adjustments

Shopping Tools & Tips
Learn how easy it is to shop online, find your product, your system and your setup.

Shopping savvy | Shopping cart | Email updates | Promo codes | Safety alerts

About Your Account

Change billing info or password; sign up for email updates with special offers and new arrivals

Manage your account | Why sign up?